Last Updated: September 16, 2026

We welcome your questions, feedback, and concerns. Below are the ways you can reach Irisusainclife.

Customer Service

 
 
   
Email info@irisusainclife.my
Phone +1 513-307-4885
Hours Monday – Friday, 9:00 AM – 6:00 PM Eastern Time
Mailing Address Irisusainclife, 3783 Brookhaven Ct, Mason, OH 45040, United States
Returns Address Irisusainclife Returns, 3783 Brookhaven Ct, Mason, OH 45040, United States

We aim to respond to all email inquiries within 1–2 business days. Phone inquiries received outside our service hours will be returned on the next business day.

What We Can Help With

  • Order status and tracking

  • Returns and refunds

  • Product questions

  • Payment issues

  • Wholesale or partnership inquiries

Before You Contact Us

If your question is about an existing order, please have your order number ready. You can find it in your order confirmation email or by logging into your account on our website.

Contact Form

A contact form is available at the bottom of this page. Messages submitted through the form go directly to our customer service inbox and are handled during our regular service hours. Please allow 1–2 business days for a response.

Mailing Correspondence

If you prefer to write to us by mail, please send correspondence to the mailing address listed above. We recommend using a trackable delivery method for any physical documents or returns, as we cannot confirm receipt of untracked mail.

Service Hours

Our service hours are Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. We are closed on Saturdays, Sundays, and United States federal holidays.