Last Updated: September 16, 2026

Irisusainclife (“we,” “us,” or “our”) operates https://irisusainclife.my/. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the rights you have regarding your information. It applies to all visitors and customers of our website.

Information We Collect

We collect the following categories of personal information when you interact with our website:

  • Information you provide directly: name, email address, shipping address, billing address, phone number, and payment details when you place an order or contact us.
  • Order information: products purchased, order value, and order history.
  • Technical information collected automatically: IP address, browser type, device type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through cookies and similar technologies.
  • Communication records: emails, messages, or other correspondence you send to us.

We do not collect sensitive personal information such as government identification numbers, precise geolocation data, or health information.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process, fulfill, and ship your orders
  • To communicate with you about your order status, returns, and refunds
  • To respond to your customer service inquiries
  • To send transactional emails (order confirmations, shipping notifications)
  • To improve our website, products, and services
  • To comply with legal obligations and enforce our Terms of Service

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

How We Share Your Information

We share personal information only with the following categories of third parties and only to the extent necessary to operate our business:

  • Payment processors: to process payments and prevent fraud
  • Shipping carriers: USPS, UPS, and FedEx, to deliver your orders
  • Analytics providers: to understand how visitors use our website
  • Service providers: email delivery platforms, customer support tools, and hosting providers

We do not sell personal information. Certain analytics and advertising tools we use may involve data sharing as defined under the California Consumer Privacy Act (CCPA). You may opt out of such sharing by contacting us at info@irisusainclife.my.

Cookies

Our website uses cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Order records are retained for a minimum of 7 years to comply with tax and accounting requirements.

Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we have collected about you and how it is used
  • Request deletion of your personal information, subject to certain legal exceptions
  • Opt out of the sale or sharing of personal information
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, submit a request to info@irisusainclife.my. We will verify your identity before processing your request.

Your Rights Under GDPR (EEA and UK Residents)

If you are located in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to object to processing based on legitimate interests and to withdraw consent at any time. To exercise these rights, contact us at info@irisusainclife.my.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for data transmission and access controls on our internal systems.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting a revised policy on this page with an updated “Last Updated” date.

Contact

For privacy-related questions or requests, contact us at:

Irisusainclife
3783 Brookhaven Ct, Mason, OH 45040, United States
Email: info@irisusainclife.my
Phone: +1 513-307-4885